State Farm® Insurance Agent Diana K Barnes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Roger Blake
September 9, 2024
"Outstanding customer service! always available and answers all questions thoroughly. (makes the scary insurance process much more pleasant.) Also competitive prices for bundles."
Tanya Hollas
November 23, 2023
"Excellent customer service and the staff is thorough when answering questions. Would not do business anywhere else."
Gail Foreman
May 3, 2023
"Diana Barnes, State Farm Insurance, is a genuine guaranteed Rock Star. After my car accident I needed help and She went out of her way to get me answers and get the right people involved. A total gem, the real deal and my vote for employee of the year! Diana, thank you."
"Thank you for those kind words. We appreciate you !!"
Megan Armstrong
January 27, 2023
"Excellent service"
"Thank you Megan! "
Lorrie Murray
January 6, 2023
"My favorite agent always there. Love Diana and her team."
"Thank you Lorrie!! you are appreciated !!"
Nikki C. B.
March 18, 2022
"Diana takes amazing care of her customers! Hands down the most professional and caring person to deal with for insurance needs."
"Thanks Nicole!"
Jimmy Hail
February 11, 2022
"I had State Farm auto insurance for several years and never had a problem. Diana, Nichole, and Jimmy provided amazing customer service, always happy to help and answer any questions you may have. I highly recommend state farm for auto insurance and Diana K Barnes as your agent if you're in the Huntville TX area."
"Thank you Jimmy , you are appreciated !"
Hannah Benemann
February 2, 2022
"I got a policy with them when I moved to Huntsville for school and have not regretted the decision at all. I've mostly interacted with Nicole and she's great. Very good at answering questions that I have (even if they're dumb) and was very helpful when I had a weird insurance issue come up with my apartment complex. Would definitely recommend this State Farm location."
"Thanks Hannah !"
Chris Stephenson
January 13, 2022
"They do an excellent job taking care of their customers!"
"Thanks Chris, we appreciate you !"
Stephen Casper
December 22, 2021
"Very unhelpful employees who become arrogant and sarcastic when asked questions. Extremely unprofessional. *You can also add that they feel the need to respond to old reviews with bizzare, non sequitur statements that fail to refute valid criticisms. But it is good to see things haven't changed after a few years."
"Hi Stephen. Sorry to hear about your bad experience. We definetly dont want anyone to come away feeling like that. You will find a certificate of appreciation from Walker County Sheriffs Office for contributing to the Citizens on Patrol program proudly displayed in our office. Thank you for your feedback."
michael mead
November 10, 2021
"Long-time State Farm customer. Rates seem competitive, but SERVICE is A+++. I've learned that State Farm truly wants me to be a happy customer, and Diana, Jimmy, and Nicole are as good as it gets!"
"Thanks Mike! We appreciate your business!"
Troy Selman
July 25, 2021
"Always available. Great customer service!"
"Thanks Troy. We appreciate your business!"
Chris Gresham
February 11, 2020
"Great agents and very informative"
"Thanks Chris! We appreciate your business"
Bill Clayton
January 8, 2020
"Great service"
"Thank you Mr. Clayton! We are happy to serve you"
Willie Shelton.
August 6, 2019
"Great people , very professional and Nicole is the best"
"Thank you Mr. Shelton, you are appreciated !"
Scott Edwards
May 9, 2018
"I’ve known the Barnes family for many years. Both Diana and Jimmy are some of the best people I know. They operate their business with integrity , service , and the highest standard of ethics. They are committed to helping their customers in any way they can. Also as a State Farm customer myself , I can also say that State Farm is one of the best insurance companies out there. Highly recommend!"
"Thank you for those kinds words Mr. Edwards. You are appreciated!"
Kim Landry
February 21, 2017
"It confuses, when I tried to down load the app. I'm still trying to figure it all out, but I'll figure it out."
"Hi Kim, thank you for your review. Please call the office at 936-295-2686 and we will be happy to assist you with any of the State Farm apps"